Solutions

Seek Solutions & Frequently Asked Questions (FAQ)

Aug 22, 2014
An error message occurs while running Smart USB Backup: "Backup process fail to run due to current OS is not config by GIGABYTE".
There are three possibilities may occur this message:
  1. Windows operating system has been self installed.
  2. Reassign disk partition. 
  3. Rename (C:) drive.
If you installed Windows operating system or reassigned disk partition, kindly contact your supplier or service center for assistance. If you renamed (C:) drive, please modify the (C:) drive name to "Windows" to solve this problem.