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GIGABYTE Firmware (BIOS) Update on Certain X79 Series Motherboard Models
2011/12/28   

 City of Industry, California, December 27, 2011--It has come to our attention that certain X79 Series Motherboards (see models below) may not function properly due to excess heat when performing Extreme Overclocking beyond the board’s limit. To address this issue and to ensure our product is being used as intended, we urge existing X79 users to either visit GIGABYTE’s official website to download and update their X79 series BIOS, or contact GIGABYTE’s regional service center.
 
The GIGABYTE X79 Series Motherboards in question are ONLY limited to the following models: GA-X79-UD3, GA-X79-UD5, GA-X79-UD7, and G1.Assassin 2. The X79 Series Motherboards not named above are outside the scope of this statement and not applicable.

 GIGABYTE is committed to the following:

  1. GIGABYTE is exercising its best efforts to ensure that all partners, distributors and retailers have the latest firmware (BIOS) installed on existing X79 Series Motherboard models.
  2. GIGABYTE’s commitment to service excellence will not be compromised. The GIGABYTE X79 Series Motherboards offer an unprecedented 5 year warranty, the longest offered in the industry. We encourage users to register for this FREE 5 year warranty here:
    http://e-service.gigabyte.com/Productregistration/webevent/ExtendWarranty_US.aspx
  3. If any existing user of the X79 Series Motherboard remains unsatisfied, GIGABYTE will offer a replacement of their X79 Series Motherboard (same model). No Questions Asked. Please contact us our Customer Service by email services@gigabyteusa.com.

The latest X79 Series Motherboard BIOS update may be found below. Alternatively, existing users may also perform the BIOS update by using the GIGABYTE @BIOS utility which may be downloaded from the GIGABYTE website:
http://www.gigabyte.us/MicroSite/121/tech_a_bios.htm

G1.Assassin 2 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4046#bios

GA-X79-UD7 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4047#bios

GA-X79-UD5 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4049#bios

GA-X79-UD3 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4050#bios


We hope this message alleviates the concerns of our beloved users and demonstrates our commitment to service excellence to all our customers. For additional inquiries, please contact us at the following link : 
http://www.gigabyte.us/support-downloads/customer-service.aspx

This statement is expressly intended for the USA and Canadian markets only.
 
Sincerely,
GIGABYTE Technology, USA.
 
Disclaimer: GIGABYTE reserves the right in its sole discretion to amend this statement in any way or at any time without prior notice.